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Privacy Policy
European Skincare Institute knows that you care how information about you is used and shared, and we would never knowingly violate that trust. This notice describes our privacy policy. By visiting euroskincare.com, you are accepting the practices described in this Privacy Notice.
Securing Data
We employ industry leading encryption hardware and software methods and security protocols to protect customer information. Our processing center is certified as compliant with card association security initiatives including the Visa Cardholder Information Security Program (CISP), MasterCard® (SDP), and Discover Information Security and Compliance (DISC).
Return Policy
All make-up, physician-strength skin care and prescription purchases are final! All other products now offer a 30-day unconditional money-back guarantee. The shipping cost, however, will have to be paid by the purchaser, which means that the product has to be returned to one of our stores.
Scheduling
All services available by appointment only, but we encourage "walk-ins." To fully enjoy your services, early arrival is recommended. We suggest that you schedule your next appointment prior to leaving our facility.
Cancellations
Because your services are exclusively reserved for you, a deposit may be required to hold your appointment(s). We ask that you notify us at least 24 hours in advance (minimum 48 hours for spa packages or multiple appointments) if you need to cancel or reschedule. Any cancellation with less than the required notice will result in a charge of 50% of the total service(s). No-shows are charged at full price, and no-shows for consultations are charged $25.00. A CREDIT CARD, VALID GIFT CERTIFICATE OR DEPOSIT IS REQUIRED FOR ALL FIRST TIME CLIENTS OR TO HOLD MULTIPLE APPOINTMENTS.
Notice To Our Clients
Certain spa treatments and/or products are not recommended for expectant or nursing mothers, those with high blood pressure, heart conditions, on certain medications and infectious diseases. Please share your concerns with your physician or us.
Special Services and Products
• Skin and Body Care Products From Around the World
• Gift Certificates
• Group Bookings/Private Parties
• Corporate & Executive Retreats
• Weddings & Special Occasions
Gift Certificates
Gift Certificates may be purchased for any service or denomination and may be exchanged for services or products only. Gratuities are not included. No refunds, please. Monthly specials, discounts, promotions and packages may not be purchased with previously-discounted gift certificates.
Mail Order
We would be happy to arrange to mail any of our products or gift certificates to your home or office. We accept all major credit cards, as well as phone, fax or Internet orders.
Note: Because of the nature of our services, our insurance company does not permit infants and small children on our premises without scheduled appointments.
Note: Please ask for a locker or safety deposit box! Not responsible for valuables lost, stolen or left behind.
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